Safeguarding ICT | NetSupport DNA & School

Promoting the welfare of children and protecting them from harm..

Promoting the welfare of children and protecting them from harm.

Grove Technology has a range of safeguarding services and tools for schools and academies to promote the safeguarding of children in there care.


With young children now spending more than twice as much time online at school and at home than they did a decade ago, and with the Prevent duty now being a legal requirement, there is now a greater need than ever to protect students as they use school technology.

Safeguarding Software Solutions


NetSupport DNA


Building on the flexibility of a single solution for schools, NetSupport DNA also includes energy monitoring; power management; USB endpoint security; printer monitoring; application and internet metering; a flexible alerting suite; and an easy-to-use software distribution module


eSafety and safeguarding are supported with keyword and phrase monitoring to alert schools of any online activity that may place a student at risk; internet monitoring of websites visited; the option for students to report concerns directly to trusted staff – and much more.

Key Features


Keyword and Phrase Monitoring


The Keyword and phrase monitoring feature in NetSupport DNA is designed to provide a school with insight into and alerts from, any activity by a student that might suggest the child is engaged in activity that would place them at risk


A database of pre-supplied keywords and phrases is used covering a range of topics from self harm, bullying and racism through to risks of radicalisation. NetSupport works with national organisations including the Internet Watch Foundation to access the latest keyword databases as well as undertakes “in-school” consulting with students across age groups to access the latest trending terms used by young people.


The Review feature allows school staff to review each triggered word or phrase and see details including student name, PC and the time it was triggered. Teachers and Safeguarding Leads can print, save, email or take a screen grab of the results to forward to a colleague to follow up on – or, alternatively, mark the event as a false alarm. Phrases marked as ‘high’ priority include a screenshot, allowing staff to more accurately view the context. By selecting History, it will show which console users have viewed the event.


DNA provides the option to monitor keywords and phrases when students type text, copy text to a clipboard or when they search on the internet. Staff can also choose whether to exclude certain applications from monitoring to reduce the occurrence of false alarms.


Report a concern

Ensuring children can report a concern they might have is key to an effective safeguarding policy. The concept for the “report a concern” feature in NetSupport DNA provides an option on each School PC where any student can discreetly report a concern that they have to someone that they trust at the school. If they wish, students can also attach documents, and/or a screen grab to their report to evidence the details of their concern.


Energy Monitoring and Power Management


Energy saving is a big area of focus for schools, and NetSupport DNA helps in two ways: First of all, NetSupport DNA checks to verify the powered-on state of all computers and its local monitoring component keeps an accurate record of each time a computer is powered on, off or hibernates. Once it knows the times of day each computer was operational, an average (and customisable) “power consumption per device” calculation is used, facilitating a baseline energy usage calculation for all computers.


With this information to hand, Power Management policies can now be set. Computers in selected classrooms can be set to automatically power off at a specified time at the end of each day and then power back on – all at once, or in stages – the next morning. In addition, schools can apply “inactivity policies”, allowing rules to be set for systems to be set to sleep, log out or power down if they have been inactive over a period of time.

NetSupport DNA Example Screenshots

NetSupport School

NetSupport School helps teachers and trainers improve the efficiency of ICT teaching by delivering a suite of tailored features developed with teachers, for teachers. Teachers and assistants can instruct students centrally to all their own devices; they can help maintain student focus by monitoring and controlling the use of apps, web sites, printers and more.


In addition, NetSupport School features a dedicated Technicians’ Console for overview and management of all devices across the school – and a monitoring app for Teaching Assistants to use in the classroom.


As a teacher, NetSupport School allows you to control student activity on each device in the classroom. From a simple power on or login at the start of the day, to locking their devices to gain attention, NetSupport School ensures only a single mouse click is required.


NetSupport School allows a teacher to:
* Power on or off and Log in/Log out all classroom computers from the teacher’s PC.
* Blank all Student screens to gain attention and also lock the students’ mice and keyboards.
* Automatically re-connect to students’ PCs if they are rebooted.
* Use layouts of students on their screen to match the layout of the physical classroom.
* Use individual teacher profiles to deliver the features needed by each teacher.
* Use a one-click “Request Assistance” option from their toolbar if technical support is needed.


Monitor Internet, Application, Instant Messenger, Printer and USB/CD devices
Monitor what students do, control when they can do it and prevent access to resources whenever required. All of these can be set as a default so they happen even without teacher’s input at the start of the lesson.


Whole School
With a Tutor console, tablet apps for teaching assistants and software for every platform, NetSupport School is the most complete classroom software available. To ensure all classes remain up and running at all times, a dedicated Technicians’ Console is also included for the Network Manager and their team so they can see all PCs across the school, monitor systems and perform remote management when needed.


Multi Device Support
NetSupport offers its classroom management software across all of the leading platforms. We started 25 years ago as a Windows solution and, since then, we have added support for Mac and Linux PCs and, more recently, Android, iOS and Chromebooks.
We ensure that NetSupport School is compatible across all platforms in your school estate, so you can rest assured a teacher can connect to a full mix of students, each on different platforms, if they want to.

NetSupport Example Screenshots