Remote IT Monitoring

Everything you need to continually monitor the stability and security of your IT network

Our remote monitoring and management (RMM) platform continually monitors the stability and security of your IT network so you can experience maximum network uptime, increase your efficiency and focus on your core business functions.

Key Features

  • IT Monitoring – Our RMM platform provides proactive, user defined monitoring with instant notification of problems or changes, the platform monitors temperature, disk, memory, cpu state, detects potential hardware failures, monitors system & event logs and much more.

     

  • Remote Control – Enables technicians to take over the remote computer collaboratively with the end user. They can work together or the technician can work with full computing access as the currently logged in user. All operations are as if the technician were physically sitting in front of the computer.

     

  • Software Deployment – Deploy software and services to one device, a group of devices or to one or multiple locations without business disruption to clients.

     

  • Device Discovery – Automatically discover all devices on the network, LAN monitoring agents will detect new devices as they are added, fast and simple agent deployment in minutes, with no end-user interaction required.

     

  • Patch Management – We can handle all recurring maintenance tasks so you don’t have to, including Windows updates, disk defragmentation and disk cleanups to ensure your devices are properly updated and maintained at all times. Identify, approve, update or ignore patches and hotfixes for one or multiple devices. A workflow-based interface allows for smoother, more intuitive navigation

  • Windows, Mac and Linux Agents – Deploy agents for onboarding, role detection and critical service level monitoring for servers, desktops and tablet PC’s.

     

  • Backup Management – Manage data protection environments from multiple backup and storage vendors and multiple client locations from a central console.

     

  • Antivirus Management – Manage multiple antivirus vendors from a single-pane-of-glass for added control and visibility of your environments.

     

  • Access Anywhere – Access our RMM platform anywhere in the world where you have internet connectivity.

     

  • System Maintenance – All system maintenance is configurable to be performed during off-peak hours to minimise disruptions to your network.